- Arrival time: You are asked to arrive 10–15 minutes before your slot. This gives you time to check in, choose add-ons if available, and settle in without rushing.
- Reception: At the front desk, you give your name or show your voucher. Staff will explain how the circuit works, what is included in your ticket, and how long you can stay inside.
- Phones and noise: Most wellness spaces are quiet zones. Phones are usually not allowed inside the wet areas, and even if they are, you are expected to keep them in your locker and speak softly.












