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Gabriella

May 2025Verified booking

5/5

We were fortunate to have a guide, Antonio, who took us through the tour telling us every little detail of the Alhambra's monumental complex. All with great competence and passion, and even a hint of irony scattered here and there along a three-hour-long tour.

View original review in Italian

Franziska

May 2025Verified booking

5/5

Antonia was really great. It was really fun, you could gain a lot of experience and even learn more. It was a really great experience with Toni. We'd love to do it again.

View original review in German

Ramon

May 2025Verified booking

5/5

Our bilingual guide, Carlos Fuentes, despite being early in the morning on Labor Day, was very pleasant and entertaining, a constant source of information and very interesting. Without Carlos Fuentes, the tour of the Alhambra would have been a tedious and lackluster experience, with so much to see but little explanatory information about it...Thank you very much, Carlos, for an unforgettable Alhambra experience! Our bilingual guide, Carlos Fuentes, despite the early tour hours on Labor Day , was very nice and pleasant, a constant yet very interesting source of information. Without Carlos Fuentes, the Alhambra tour would have been cumbersome, with so much to see but too little written information about it....Thank you, Carlos, for an unforgettable experience of La Alhambra! Pilar and family

View original review in Spanish

LORENA

Apr 2025Verified booking

4/5

Paula's preparation, the guide. She had answers for everything. The tour is very nice and interesting. We went in high season and there was always a place for explanation. Thank you

View original review in Spanish

Valerie

Mar 2025Verified booking

5/5

The guided tour is definitely the way to get the best experience of the Alhambra. Our guide was so knowledgeable and engaging. We had a fantastic visit to this amazing location

Carlo

Jun 2025Verified booking

5/5

It was a very good experience, well organised and very informative. Highly recommended!

LE

May 2025Verified booking

5/5

Magnificent, and the French-speaking guide was very pleasant.

View original review in French

Fraueneder

May 2025Verified booking

5/5

Simply everything, very impressive

View original review in German

Fabienne

May 2025Verified booking

5/5

An incredible site accompanied by a really top guide for 3 hours. We had a great time!

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gian

Apr 2025Verified booking

5/5

The assigned guide a was great, knowledgeable and friendly, educational experience

View original review in Italian

EWA

Apr 2025Verified booking

5/5

Beauty of the site and gardens. Explanations and animation by our guide.

View original review in French

Karin

Jun 2025Verified booking

5/5

The Alhambra - from the outside you have no idea how large the total area is. 150,000 square meters full of beautiful gardens and imposing buildings. The palace of the Nasrids is the absolute highlight. Our tour guide Rachel gave us a great account of the history and the Alhambra.

View original review in German

Analia

Jun 2025Verified booking

5/5

Excellent experience. The guide was very clear and made us feel as if the Alhambra was alive. I also recommend to visit the Nazari palaces and get the tickets at least 5 months in advance.

View original review in Spanish

Raluca

Jun 2025Verified booking

5/5

We had a really nice guide, Sara, she knew a lot of things about Alhambra and answered all our questions. There was a break at the middle of the tour which was perfect. The weather was super hot I recommend bringing a water bottle and sunscreen.

Helmut

Jun 2025Verified booking

5/5

The tour was very good. Their Google Maps address for the meeting point was not good, as it was wrong and misleading. You should definitely change that.

View original review in German

René

Jun 2025Verified booking

5/5

Ample time was taken. A pleasant guide who was sufficiently narrated and knowledgeable. He gave us a nice and interesting tour for 3 hours.

View original review in Dutch

Bjorn

Jun 2025Verified booking

4/5

Punctuality and the commitment of the guide. However, we were disappointed afterwards to see that you were selling this trip at many times the original admission price!!! This is a real rip-off. This is not an advertisement for your company.

View original review in Dutch

Jandira

May 2025Verified booking

5/5

Alhambra is such a beautiful place, and the guide was essencial for us to really understand what every part was. Marta was very understanding and answered all our doubts and questions

Uwe

May 2025Verified booking

5/5

The highlight of my visit was Julian, a very good Giude with a very good knowledge of German, who told us a lot about Arab culture. We also learned a lot about the history of the complex.

View original review in German

Debra

May 2025Verified booking

5/5

Jose was an amazing tour guide, knowledgeable and friendly! Such an amazing experience - so beautiful! This is a must do when in Granada and asknfor Jose 😊

Sarah

May 2025Verified booking

5/5

Hector was amazing. He was super knowledgeable on Spain's history and the importance and history of the Alhambra. He was also very engaging. Money and time well spent.

Hristo

May 2025Verified booking

3/5

The hour of the visit was changed the night before the day of the visit from 10am to 2pm and at the end of the tour we received tickets for night walk of Nasrid palaces ,but we couldn't make it because we didn't slept in Granada,this information wasn't mentioned in the voucher when we bought it,everything else was good.

Astrid

May 2025Verified booking

3/5

The Alhambra with the Nasrid Palaces was very impressive!!! However, we had explicitly booked a guided tour in German. On site we were assigned a tour guide who gave the tour in English. When we asked about it later, we were told that not enough people had registered for a German tour... So unfortunately the tour was only okay for us. We couldn't enjoy the beauty as we had to concentrate on the English language. We also simply didn't understand many details.

View original review in German

PARRO

May 2025Verified booking

4/5

The guided tour of the site. On the other hand, the meeting point wasn't easy, as the guides sent you back and forth....

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Elisabeth

May 2025Verified booking

5/5

Super organized. The meeting point was clearly described and worked perfectly. The tour guide was very friendly, had a wealth of knowledge and led a great tour. A real pleasure!!!!

View original review in German

Peter

Mar 2025Verified booking

3/5

In the morning, the system appears to be chaotic. I waited at stop no 9 from 10.15 until 10.50 before a train appeared, not the expected 20 to 30 minute frequency advertised. And then the train spent 15 minutes at stop no 9 while the driver processed all the tickets for a long queue of waiting people. So at the next stop, people there have been waiting even longer, and so it gets worse! You need more trains earlier in the day while everyone wishes to be on the move. The audio recording has too much music and not enough content. There is a brief comment between stops about one building, and that's generally all, then music. More information would be welcome!

Michael

Jun 2025Verified booking

4/5

Flexibility of ride and reasonableness of price

Sheila

Jun 2025Verified booking

3/5

Interesting trip but nearly missed tour as did not stop at indicated stop at Al Hambra 1a

Azam

Apr 2025Verified booking

4/5

Ran often. And it 2as a efficient way to circle the city.

Henrica

Apr 2025Verified booking

3/5

You see a lot of Granada. We could not put the volume down so the noise was to loud

Jörg

Jun 2025Verified booking

2/5

The train didn't go to the Alhambra. Not until the second round. Wasted time!

View original review in German

Maria

Apr 2025Verified booking

2/5

It was not clear from the reservation that the Holy Week schedule was reduced.

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Anne

May 2025Verified booking

1/5

I was trying to book tickets for a future date, ie May 18 when our group of 5 will be in Spain. Your site didn't allow a date selection and I thought the tickets were good for a future date but it appears we were unable to use them as they were dated May 1st. What a lousy experience!!

Donald

Apr 2025Verified booking

1/5

Having been a visitor to Granada, I booked tickets the evening before use. When I wished to use them, I discovered they were not working after 15.00. So I paid 9.60€ withoit using tickets due to all the Easter parades. This was not specified the evening befote when I paid and booked. Not good enough.

Adele

Apr 2025Verified booking

1/5

We payed for a 2 day hop on off trip. We stood in a queue on the first day . No room on the train, so walked to another stop an hour later finally got a seat, no one was getting off so each stop no-one else could get on. So we had to stay on instead of getting off to visit sites. Has we could not worry about waiting hours for a return journey. 2nd day tried again did use to ho to the alhambra but noway off getting back on , so used other transport. It would be a good idea to put on more frequent trains say every 10 mins not every 45 mins .

Maria

Mar 2025Verified booking

1/5

Fun: nothing. Waited three quarters of an hour and then the little train was full. We could not join. Driver didn't know when the next one was coming. Nothing "hop -on" and therefore no hop-off. We had to walk. Paid in advance for nothing. Do not book this!!!

View original review in Dutch

Franz

May 2025Verified booking

1/5

Disliked : the waiting times were far too long

View original review in German

Timothy

May 2025Verified booking

1/5

I loved nothing about this. Nothing at all.

Suzanne

Jan 2025Verified booking

3/5

Experience was OK. But we expected to be able to hop on and off (as per the advertising) but we'were told by the driver that our ticket did not include this option!

MAIRAVILLE

May 2025Verified booking

1/5

Nothing. I've written to support without knowing if I'll get an answer u or day and if it will satisfy me. For the moment, I don't recommend the site, the application or the customer service.

View original review in French

Roberto

Apr 2025Verified booking

1/5

When I booked I was put on a different day by the program than the one I chose. I contacted you for a refund you never responded to me. Also the guide via WhatsApp replied to me to contact you but you never replied. 66 euros thrown away. Very bad experience

View original review in Italian

Daniel

May 2025Verified booking

1/5

Very bad experience, I don't recommend

View original review in French

Rozelle

Apr 2025Verified booking

1/5

Did not informed about prucession. Road was blocked. Did not refund the fee.

Jetmir

Apr 2025Verified booking

1/5

Who the hell sells a tour without tickets? It's a scam.

View original review in German

MANOEL

Apr 2025Verified booking

1/5

I felt cheated by Headout!

View original review in Portuguese

Catherina

Feb 2025Verified booking

1/5

The ticket was only for the guide. In my opinion, this was not explained clearly enough when the ticket was presented online. I didn't have a ticket. The communication with the support team was ok, but I really would have expected more goodwill. For example, a voucher. As it was, I completely wasted the €18

View original review in German

Nasser

Jan 2025Verified booking

1/5

There is no more room for the tour, you had sold me guide tickets without the entrances to al hambra, so I paid the guides for nothing, I would like to be reimbursed

View original review in French

Suhair

Jan 2025Verified booking

1/5

When I purchased the tickets, I thought they were for Alhambra entry. However, it turned out they were for a guided tour, as this was not clearly stated on the website. I contacted customer service via email to explain the situation, but they refused to issue a refund.

Khodr

Dec 2024Verified booking

1/5

No tickets were available

View original review in French

pedro

Dec 2024Verified booking

5/5

Everything was great, a very nice visit and with an excellent guide, very well explained and very nice.

View original review in Spanish

Macarena

Dec 2024Verified booking

4/5

The visit was very nice, I think it is essential to visit the Alhambra with someone who can guide you because otherwise you will see beautiful things but without knowing what each one is because inside the Alhambra there is no information that you can read.

View original review in Spanish

Wiking

Jun 2025Verified booking

5/5

The tour was very well organized and Paula's explanations were also very informative. Unfortunately, we had forgotten to book the Nazrid Palaces as well.

View original review in German

Frank

May 2025Verified booking

5/5

The lady who led the tour was great!

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BOUILLER

Dec 2024Verified booking

4/5

The guide was friendly and provided many details about the places visited, and the time was chosen so that it wasn't too crowded.

View original review in French

Gerhard

Feb 2025Verified booking

5/5

Very informative and a very motivated and knowledgeable guide.

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José

Sep 2024Verified booking

5/5

EXCELLENT guide. Very professional, friendly and interactive. I recommend it.

View original review in Portuguese

Konrad

Nov 2024Verified booking

5/5

First of all, the guide with Swiss dialect, very professional! Then the guided tour in German with Francesc, very competent and professional!

View original review in German

Petra

Nov 2024Verified booking

5/5

Our guide Francesc explained everything in a very friendly, detailed and understandable way. We would do it again at any time.

View original review in German

Phoebe

Oct 2024Verified booking

4/5

the tour guide was very well informed but seemed rushed. in fact, our "2-hour tour" was only 1 hour 40 minutes. also, we were charged extra for the required headphones that we needed to hear him through the device we had to carry! this nickel-and-diming is super lame and should have been included.

Jacqueline

Oct 2024Verified booking

5/5

Accurate description of the experience. Christian our guide was knowledgeable and informative. The audio packs were a good idea and enhanced the experience.

Susanne

Oct 2024Verified booking

5/5

Julia is a very attentive and knowledgeable guide. The tour was very interesting and entertaining. With the headphones you were always within earshot and understood everything well

View original review in German

Erica

Sep 2024Verified booking

3/5

The earphones given for the visit were really poor. The sound croaked as soon as the guide moved a few meters away (which happens given the size of the group) and not a single word could be understood.But

View original review in Italian

Marion-Helga

Oct 2024Verified booking

5/5

The gardens and the tour guide

View original review in German

Daniela

Oct 2024Verified booking

4/5

Maria guided us through the Alhambra, very informative, very competent, entertaining and friendly.

View original review in German

PABLO

Sep 2024Verified booking

5/5

Professionalism and friendliness of the guide

View original review in Spanish

Norbert

Sep 2024Verified booking

4/5

Well-spoken German guide

View original review in German

Gabriella

May 2025Verified booking

5/5

We were fortunate to have a guide, Antonio, who took us through the tour telling us every little detail of the Alhambra's monumental complex. All with great competence and passion, and even a hint of irony scattered here and there along a three-hour-long tour.

View original review in Italian

LORENA

Apr 2025Verified booking

4/5

Paula's preparation, the guide. She had answers for everything. The tour is very nice and interesting. We went in high season and there was always a place for explanation. Thank you

View original review in Spanish

Analia

Jun 2025Verified booking

5/5

Excellent experience. The guide was very clear and made us feel as if the Alhambra was alive. I also recommend to visit the Nazari palaces and get the tickets at least 5 months in advance.

View original review in Spanish

Raluca

Jun 2025Verified booking

5/5

We had a really nice guide, Sara, she knew a lot of things about Alhambra and answered all our questions. There was a break at the middle of the tour which was perfect. The weather was super hot I recommend bringing a water bottle and sunscreen.

René

Jun 2025Verified booking

5/5

Ample time was taken. A pleasant guide who was sufficiently narrated and knowledgeable. He gave us a nice and interesting tour for 3 hours.

View original review in Dutch

Astrid

May 2025Verified booking

3/5

The Alhambra with the Nasrid Palaces was very impressive!!! However, we had explicitly booked a guided tour in German. On site we were assigned a tour guide who gave the tour in English. When we asked about it later, we were told that not enough people had registered for a German tour... So unfortunately the tour was only okay for us. We couldn't enjoy the beauty as we had to concentrate on the English language. We also simply didn't understand many details.

View original review in German

Karina

Apr 2025Verified booking

4/5

The tour guide was excellent story teller, very interesting! However the equipment/sound could be improved. The mic/headphones kept disconnecting

Angelika

Apr 2025Verified booking

5/5

Our guide Julian provided a lot of interesting information on history, architecture and religion and was able to answer all the questions of the guests. Very good organisation and technical equipment.

Isabel

Mar 2025Verified booking

5/5

Well organised tour. Our guide Alberto guided us skilfully through the Alhambra , showing us all the best spots for photos and telling us all about the history associated with it. Good communication from Headout keeping us informed about pick up points and timings. An excellent tour.

Daniela

Mar 2025Verified booking

5/5

Very knowledgeable guide lady, made the tour feel like forgetting the time,. The only negative, the meeting spot indicated in the message was not exactly where the young ladies were waiting for the tourists, they were inside a court where you need to know to get there, quite confusing.

ISABEL

Mar 2025Verified booking

5/5

The reception by the staff there in the store gave us a sense of security. We also liked being with an official guide. In this case it was Alicia who was already waiting for us.

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PIAZZOLA

May 2025Verified booking

5/5

Perfect experience and on time, guide Mr. Jaime very knowledgeable and precise.

View original review in Italian

ENCARNACION

Apr 2025Verified booking

5/5

The Alhambra is spectacular and Vicky was an exceptional guide. Highly recommended visit.

View original review in Spanish

Laurent

Apr 2025Verified booking

5/5

Great guide. Great details and explanations. The right pace for everyone.

View original review in French

HAMELIN

Apr 2025Verified booking

4/5

Everything went smoothly, nothing to complain about in terms of organization, the appointment with the guide and the tour.

View original review in French

Kerstin

Apr 2025Verified booking

5/5

The tour was very informative and good.

View original review in German

Shelly

Apr 2025Verified booking

5/5

Tour guide Christian was amazing--- so friendly, and a wealth of knowledge

Ferdinand

Mar 2025Verified booking

5/5

The guide had extensive knowledge, added to the beautiful scenery, it was an excellent experience for us.

View original review in Dutch

Erika

Mar 2025Verified booking

5/5

The good information. The guide spoke very clearly.

Rosemary

Mar 2025Verified booking

5/5

Smooth process, clear directions to the meeting spot & our guide was great.

Joaquim

Mar 2025Verified booking

5/5

Everything went very well, despite the rain. The guide was super!

View original review in Portuguese

Franziska

May 2025Verified booking

5/5

Antonia was really great. It was really fun, you could gain a lot of experience and even learn more. It was a really great experience with Toni. We'd love to do it again.

View original review in German

Ramon

May 2025Verified booking

5/5

Our bilingual guide, Carlos Fuentes, despite being early in the morning on Labor Day, was very pleasant and entertaining, a constant source of information and very interesting. Without Carlos Fuentes, the tour of the Alhambra would have been a tedious and lackluster experience, with so much to see but little explanatory information about it...Thank you very much, Carlos, for an unforgettable Alhambra experience! Our bilingual guide, Carlos Fuentes, despite the early tour hours on Labor Day , was very nice and pleasant, a constant yet very interesting source of information. Without Carlos Fuentes, the Alhambra tour would have been cumbersome, with so much to see but too little written information about it....Thank you, Carlos, for an unforgettable experience of La Alhambra! Pilar and family

View original review in Spanish

Fraueneder

May 2025Verified booking

5/5

Simply everything, very impressive

View original review in German

Sarah

May 2025Verified booking

5/5

Hector was amazing. He was super knowledgeable on Spain's history and the importance and history of the Alhambra. He was also very engaging. Money and time well spent.

Philip

May 2025Verified booking

5/5

I have been to the Alhambra four times prior but without a guide. Always loved it. This time with JJ as our guide was the most enjoyable. He is very knowledgeable and passionate to this magical place.

Burkhard

May 2025Verified booking

5/5

Everything went really well and we had a great tour. With a small group of 8 people, it was easy to explore the Alhambra.

View original review in German

Mihnea

May 2025Verified booking

5/5

The guide was excepțional ! Thank you Christian once again for your comments and your good humour ! We will recommend this kind of private tour !

Stéphane

Apr 2025Verified booking

5/5

Notee's guide was highly motivated and very competent: explanations, answers to our questions, good pace of visits.

View original review in French

Christopher

Apr 2025Verified booking

4/5

A very good guide that spent time explaing what we were seeing and the history of Alhambra. He answerd any questons that the group had.

Valérie

Apr 2025Verified booking

5/5

A magical moment...the visit to the Alhambra, the gardens and the palace with a very competent guide...a visit with a guide is a must.

View original review in French

Louise

Apr 2025Verified booking

5/5

Our guide, Francis was fantastic. We were a mixed English and German group and he was able to effortless switch between both languages. His knowledge and insightful information about the Alhambra was amazing and we learnt so much.

Frédérique

Mar 2025Verified booking

4/5

Interesting, well-documented visit. Very pleasant guide for this splendid place. However, the guide was very difficult to find among the other guides, as there was no distinctive sign and the meeting place was not appropriate.

View original review in French

DOMINIQUE

Mar 2025Verified booking

5/5

Our guide was highly qualified. Exciting tour. Well organized and small group as indicated in the booking. We recommend

View original review in French

Johannes

Jun 2025Verified booking

5/5

Small group, excellent guide, gorgeous experience!

Nabeel

Jun 2025Verified booking

5/5

Fernando was a great guide. Really had passion for the historic site and it showed. 5/5

Sven

May 2025Verified booking

5/5

Very entertaining tour with our guide C. Serano

View original review in German

Ariadna

May 2025Verified booking

5/5

The Alhambra must be visited at least once in a lifetime.

View original review in Spanish

BORHANE

May 2025Verified booking

5/5

the organization of the tour and the friendliness of the guide!

View original review in Spanish

Eldon

May 2025Verified booking

5/5

Our guide was fantastic, very knowledgeable and definitely added to the whole experience

Robert

May 2025Verified booking

5/5

super small group great guide

This review is translated. Show original review.

anne

Apr 2025Verified booking

4/5

Magnifique Impossible de passer à côté Reservation obligatoire car 8000 places par jour

CURTET

Apr 2025Verified booking

5/5

The beauty of the place and the guide

View original review in French

ARNAUD

Apr 2025Verified booking

5/5

The guide was very friendly and competent

View original review in French

Dr.

Mar 2025Verified booking

5/5

Very competent, pleasant guide who made the 3-hour tour varied and interesting. interesting.

View original review in German

Norma

Mar 2025Verified booking

5/5

Excellent location. 100% cleanliness and attention. Good view

View original review in Spanish

Malte

May 2025Verified booking

3/5

I didn't like the fact that the guide kept pointing out that she couldn't help the dissatisfaction of the guests, that it wasn't part of the company and that all in all she seemed a bit listless.

View original review in German

MARIA

Oct 2024Verified booking

1/5

I did not attend the experience because they cancelled my flight and have not refunded me or changed the dates despite my insistence.

View original review in Spanish

JEAN

Jul 2024Verified booking

1/5

It went very badly, we arrived very punctual after a long trip and there was no one from you at the meeting point that you told us in the mail. On top of that we called all the phone numbers we found on your page and they did not answer, we wrote to the chat and an automatic machine answered without giving an accurate answer to our request. In the end, we could not get in. We demand our money back, it was a terrible experience buying through headout. We will soon file our claim formally.

View original review in Spanish

Dubois

May 2024Verified booking

4/5

Well organized. Guide gave a lot of information. Group was not too big. That was nice. Got a good picture of Alahambra environment.

View original review in Dutch

Isabel

Jun 2019Verified booking

5/5

Die schnelle Hilfe beim auffinden unseren verlorengegangenen Guide , verursacht durch mein zuspät kommen da ich einen akuten Lumbago hatte.vielen Dank nochmal.

Sally

May 2019Verified booking

5/5

Brilliant location. Really nice apartment. Very clean light and spacious. Everything you needed for your stay Eg equipped kitchen hair dryer etc Good value for money Definitely use again

Juan

Mar 2020Verified booking

4/5

Gracias